TERMS & CONDITIONS
Definition of Terms:
· When we say “CosXpress,” we mean cosxpress.com Ghana and CosXpress Store and any subsidiaries of CosXpress Stores, and their affiliates, directors, officers, employees and agents. We also refer to CosXpress as “we,” “us” and “our.”
· When we say “CosXpress Sites,” we mean www.cosxpress.com, the CosXpress Apps, and all related functionality, services, and Content offered by or for CosXpress on or through www.cosxpress.com and the CosXpress Apps or the systems, servers, and networks used to make the CosXpress Sites available.
· When we say “CosXpress Apps,” we mean the official “CosXpress App” for iPhone and Android, which can be downloaded from the iTunes App Store or the Google Play Store.
· When we say “Content,” we mean customers information, product descriptions, reviews, comments, messages, reviews, communications, feedback, submissions, suggestions, questions, and other information, data, content, and materials (including page headers, images, text, illustrations, formats, logos, hash tags, designs, icons, photographs, software programs, music clips or downloads, video clips, and written and other materials.)
2. Use of the site
You certify that the Content you provide on or through the CosXpress Sites is accurate and that the information you provide on or through the CosXpress Sites is complete. You are solely responsible for maintaining the confidentiality and security of your account including username, password, and PIN.
CosXpress is not responsible for any losses arising out of the unauthorized use of your account. You agree that CosXpress does not have any responsibility if you lose or share access to your device. Any agreement between you and the issuer of your credit card, debit card, or other form of payment will continue to govern your use of such payment method on the CosXpress Sites. You agree that CosXpress is not a party to any such agreement, nor is CosXpress responsible for the content, accuracy, or unavailability of any method used for payment. Your account may be restricted or terminated for any reason, at our sole discretion. Except as otherwise provided by law, at any time without notice to you, we may (1) change, restrict access to, suspend, or discontinue the CosXpress Sites or any portion of the CosXpress Sites, and
(2) charge, modify, or waive any fees required to use any services, functionality or other content available through the CosXpress Sites or any portion of the CosXpress Sites. You agree that you will not through any means interfere or attempt to interfere with the proper functioning of the Site. You agree that You will not provide to CosXpress or to this Site: (i) any viruses, worms, time bombs, and/or other computer programming routines that are intended to damage, detrimentally interfere with, intercept or expropriate any system, data or information; and (ii) any content that may create liability for CosXpress or cause CosXpress to lose (in whole or in part) the services of our suppliers.
4. Proprietary rights
This Site contains and references trademarks, patents, trade secrets, technologies, products, processes or other proprietary rights of CosXpress. No license or right to or in any such trademarks, patents, trade secrets, technologies, products, processes and other proprietary rights of CosXpress is granted to or conferred upon you. Reproduction or storage of materials obtained from this Site is subject to the Ghanaian copyright laws and international conventions. No material from the Site may be reproduced, distributed, posted, displayed, uploaded or transmitted. The use of any material from the Site on any other internet, intranet, web or other site or computer environment is prohibited. You may not utilize framing techniques to frame any CosXpress trademarks, logos, or other proprietary information (including images and text). The entire contents of the Site also are protected by copyright as a collective work under Ghanaian copyright laws and international conventions. All rights are reserved.
5. User feedback
You agree that all ideas, comments, suggestions or other information that you provide to CosXpress regarding the Site or products and services provided on the Site (the “Feedback”) shall be CosXpress property, and may be used by CosXpress on a non-confidential and unrestricted basis, without compensation to you.
CosXpress for all claims resulting from any Content you make available. You hereby acknowledge and consent to such monitoring and reviewing.
7. Advertising disclosure, accuracy
Product descriptions posted on our product pages are the representations of our products from our suppliers. The Site may contain technical inaccuracies or typographical errors or omissions. CosXpress is not responsible for typographical, pricing, product information, advertising or shipping errors. Advertised prices and available quantities are subject to change without notice. CosXpress reserves the right to make changes, corrections and/or improvements to the Site, and to the products and programs described in such information, at any time without notice.
8. Order Acceptance and Billing
CosXpress reserves the right, including without prior notice, to limit the quantity of items purchased per person, per household, or per order for any reason. We will attempt to notify you should such limits be applied. CosXpress also reserves the right, at our sole discretion, to prohibit sales to dealers or resellers.
In addition to any other remedies available to it, CosXpress may in its sole discretion restrict or terminate your account, or cancel or refuse orders for violations of, or abuse of the CosXpress returns policy.
9. Pricing Information; Availability
CosXpress cannot confirm the price or availability of an item until after your order is placed. Pricing or availability errors may occur on the CosXpress Sites. The receipt of an order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a Product. CosXpress reserves the right to cancel any orders containing pricing or availability errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from CosXpress. CosXpress may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Pricing for products may be different on the CosXpress Sites or from prices available in CosXpress stores or on CosXpress Apps.
Vouchers are limited in nature and may expire or be discontinued with or without notice. Vouchers are void where prohibited by law. Vouchers may not be copied, sold, or otherwise transferred. They are not redeemable for cash and are subject to cancellation or change at any time for any reason without notice. We reserve the right in our discretion to impose conditions on the offering of any promotional code. Vouchers cannot be combined with any offer or promotional codes. Vouchers are good for a single use per person. Only one voucher per transaction. Your purchase and use of voucher is subject to the full terms and conditions related to gift cards, available at a particular time.
11. Shipping and Delivery
Products will be shipped to an address designated by you, if applicable, so long as such address is complete and complies with the shipping restrictions contained on the CosXpress Sites. All transactions are made pursuant to a shipping contract, and, as a result, risk of loss and title for Products pass to you upon delivery of the Products to the carrier. Delivery of Products purchased from the CosXpress Sites to addresses outside Ghana is limited. Some Products also have restricted delivery within Ghana. Some Products may be available for pick up at physical CosXpress store locations. Estimated delivery times are determined based on the method of
shipping chosen when Products are purchased and the destination of the Products.
12. Dispute Resolution by Binding Individual Arbitration
YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NO COSXPRESS ENTITY IS RESPONSIBLE FOR ANY LOSS OR DAMAGE TO YOUR PROPERTY OR DATA THAT RESULTS FROM ANY MATERIALS YOU ACCESS OR DOWNLOAD FROM THE COSXPRESS SITES.
14. Limitation of liability
YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, COSXPRESS, ITS AGENTS, REPRESENTATIVES OR DIRECTORS WILL NOT BE LIABLE TO YOU OR TO ANY OTHER PERSON UNDER ANY CIRCUMSTANCES OR UNDER ANY LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE EVEN IF AN AUTHORIZED REPRESENTATIVE OF A COSXPRESS ENTITY HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, THIS DISCLAIMER APPLIES TO, BUT IS NOT LIMITED TO, ANY DAMAGES OR INJURY ARISING FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, COMPUTER FAILURE OR MALFUNCTION, COMPUTER VIRUSES, FILE CORRUPTION, COMMUNICATION FAILURE, NETWORK OR SYSTEM OUTAGE, THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, LOSS OF USE OF ANY RECORD OR DATA, AND ANY OTHER TANGIBLE OR INTANGIBLE LOSS. SUBJECT TO THE FOREGOING, TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, NO COSXPRESS ENTITY WILL BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE FEES PAID BY YOU IN CONNECTION WITH YOUR USE OF THE COSXPRESS SITES DURING THE THREE (3) MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM AROSE.
16. Modification of terms
CosXpress may at any time amend, modify or supplement any terms and conditions applicable to the Site, and your continued use of the Site will constitute your acceptance of any such amendment, modification, or supplementation.
18. How to Contact Us
If you have any questions or comments, please contact us at https://cosxpress.com/help, or by mail with the address: email@example.com. Please note that e-mail communications will not necessarily be secure; accordingly, you should not include credit card information or other sensitive information in your e-mail correspondence with us.
You can reach the Complaint Assistance Unit by phone call or WhatsApp on
+8617851977897 or ++233554020958
CosXpress Sites: © 2020 CosXpress All Rights Reserved.
CosXpress Apps: ©2020 CosXpress All Rights Reserved.